Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and exact specifications for your floral requests. Payment details are collected during checkout and handled securely by our payment partners.

For corporate clients, we may also collect extra business details like company registration data, preferred delivery timelines, and budget guidelines to tailor our service to your organization.

When you browse our site, we automatically gather certain technical details, including your IP address, browser type, device information, and navigation path. We use this information to enhance site performance and to learn how customers discover our services.

How We Use Your Information

We mainly utilize your information to complete orders and deliver excellent support. This covers processing orders, coordinating deliveries, crafting custom arrangements per your specifications, and keeping you informed about your service needs.

We also leverage data to enhance our offerings and the website experience, helping us identify which corporate floral services are most beneficial to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Forge Garden Frame respects your privacy and does not sell your personal data to third parties. We disclose information only as needed to deliver our services or as required by law.

We may share pertinent data with trusted service partners who assist in running our operations, such as delivery collaborators, payment processors, and tech service providers. These partners are contractually bound to safeguard your information and to use it solely for the services they perform for us.

We may reveal information when mandated by law, a court order, or government request. We may also disclose to protect our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost care and apply suitable technical and organizational safeguards to shield it. This covers safe data storage, encrypted messaging, and restricted access to personal data inside our company.

While we employ robust security measures, no online transmission method is entirely secure. We keep updating our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable law, you may be entitled to view, amend, erase, or limit how your information is used.

To exercise these rights, contact us via the details provided at the policy's end. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site uses cookies and other similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie preferences in your browser settings. However, turning off certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Forge Garden Frame and our site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may periodically update this privacy policy to reflect changes in our practices, services, or legal requirements. If substantial changes occur, we will revise the "Last Updated" timestamp at the top of this policy.

Please take a moment to review this policy from time to time so you stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.